Technical Support / IoT Wireless Data Modem Job 2026 – Complete Job Details
Agar aapne B.Tech ya Diploma in Computer, Electronics & Communication (E&C) kiya hai aur 2025–26 batch se belong karte hain, to Technical Support aur IoT field mein yeh job opportunity aapke liye useful ho sakti hai. Yeh position freshers ke liye hai aur isme IoT wireless data modems, technical support, NOC support, ERP system provisioning, MIS reporting, testing, debugging aur technical training jaise kaam shamil hain.
Is job mein candidate ko field engineering team ko technical support dena hoga aur customers ya internal teams ki technical queries ko resolve karna hoga. Candidate ko ticket resolution ko given TAT (Turnaround Time) ke andar complete karne par bhi focus karna hoga.
Yeh ek Full-time, Permanent, Fresher position hai. Job ka work location in person hai.
Job Overview
Job Role: Technical Support / IoT Support
Job Type: Full-time, Permanent
Experience: Fresher
Qualification: B.Tech / Diploma
Eligible Branches: Computer / E&C
Batch: 2025–26
Salary: ₹2,25,000 – ₹3,25,000 per year
Work Mode: In-person
Industry: IT / IoT / Technical Support
Annual salary ko monthly salary ke approximate range mein dekhein to ₹2.25 lakh se ₹3.25 lakh per year ka package lagbhag ₹18,750 se ₹27,083 per month ke annual-package equivalent ke aas-paas banta hai. Actual in-hand salary deductions aur company structure par depend karegi.
Job Responsibilities
Is position mein selected candidate ko multiple technical aur support-related responsibilities handle karni hongi.
1. Wireless Data Modems ki Configuration & Programming
Job ka ek important part wireless data modems for IoT ki configuration aur programming hai.
IoT yani Internet of Things mein devices internet ya communication network ke through data send aur receive karte hain. Wireless data modem devices ko network ke saath communicate karne mein help kar sakta hai.
Candidate ko modem ki configuration, settings aur programming se related basic technical tasks handle karne pad sakte hain.
Is role ke liye candidate ko basic networking concepts, hardware understanding aur troubleshooting ka knowledge helpful rahega.
2. NOC Based Support to Field Engineering Team
NOC ka full form Network Operations Center hota hai.
Is role mein candidate ko field engineering team ko NOC se technical support provide karna hoga.
Field engineer jab kisi location par installation, maintenance ya troubleshooting ka kaam kar raha ho, tab NOC team remote support provide kar sakti hai.
Candidate ko:
- Technical information provide karna
- System status check karna
- Field engineer ki problem samajhna
- Basic troubleshooting karna
- Required configuration check karna
- Issue ko appropriate team tak escalate karna
jaise tasks handle karne pad sakte hain.
Isliye communication aur problem-solving skills is job mein important hain.
3. ERP System Provisioning
Candidate ko company ke ERP system mein system provisioning ka kaam bhi karna hoga.
ERP ka use organizations mein different business processes aur information ko manage karne ke liye kiya jata hai.
System provisioning mein authorized systems ke according devices, users, services ya related information ko configure/update karna shamil ho sakta hai.
Is kaam ke liye candidate ko computer knowledge ke saath accurate data entry aur system handling aani chahiye.
4. MIS Generation
MIS ka full form Management Information System hai.
Company mein technical operations aur performance se related information ko reports ke form mein maintain kiya ja sakta hai.
Candidate ko Excel ya other office tools ka use karke MIS reports prepare karni pad sakti hain.
For example:
- Daily work report
- Ticket status
- Resolved issues
- Pending issues
- Field engineer status
- Device status
- Technical support data
Isliye candidate ke liye MS Excel ka basic knowledge important hai.
5. Testing & Debugging
Job mein testing aur debugging bhi important responsibility hai.
Testing ka purpose system, device, software ya configuration ko check karna hota hai ki woh expected way mein work kar raha hai ya nahi.
Debugging mein problem ka reason identify karke usko solve karne ki process hoti hai.
Candidate ko troubleshooting approach develop karni hogi.
Example ke liye agar IoT device data transmit nahi kar raha hai, to candidate ko step-by-step check karna pad sakta hai:
- Device power
- Network connection
- Configuration
- SIM/network availability
- Modem settings
- Communication status
- Software/system logs
- Other technical parameters
6. Technical Training Provide Karna
Selected candidate ko technical training impart karne ki responsibility bhi di ja sakti hai.
Training field engineering team ya internal employees ko di ja sakti hai.
Candidate ko kisi technical process ko simple language mein explain karna aana chahiye.
For example:
- Device configuration
- Basic troubleshooting
- System process
- Ticket handling
- Technical procedures
- Software/system usage
Is responsibility ke liye communication skills important hain.
7. Technical Queries Resolve Karna
Technical Support role ka main purpose problems ko identify aur resolve karna hota hai.
Candidate ko field team ya internal users se technical queries receive ho sakti hain.
Candidate ko problem ko properly understand karke appropriate solution provide karna hoga.
Agar issue candidate ke level par resolve nahi hota hai, to issue ko senior technical team ya concerned department tak escalate karna pad sakta hai.
8. Ticket Resolution Within TAT
Company mein technical issues ko tickets ke through track kiya ja sakta hai.
Har ticket ke liye specific TAT – Turnaround Time ho sakta hai.
Candidate ko ensure karna hoga ki assigned tickets ko given timeline ke andar resolve kiya jaye.
Iske liye:
- Ticket priority samajhna
- Problem identify karna
- Timely response dena
- Troubleshooting karna
- Resolution update karna
- Pending issue ko follow-up karna
important hoga.
Educational Qualification
Job ke according candidate ke paas following qualification honi chahiye:
B.Tech / Diploma in Computers or E&C
Iska matlab Computer-related ya Electronics & Communication background ke candidates apply kar sakte hain.
Job posting mein Batch 2025–26 specifically mentioned hai, isliye candidates ko apni passing batch eligibility ko apply karne se pehle verify karna chahiye.
Class XII Percentage Requirement
Job ke liye candidate ke Class XII mein 75% se above marks required hain.
Isliye apply karne se pehle apni 12th marksheet check karna important hai.
Agar company strict eligibility screening karti hai, to 75% requirement recruitment process mein important factor ho sakti hai.
Communication Skills
Job profile mein Excellent Communication ki requirement di gayi hai.
Technical Support role mein communication important hoti hai kyunki candidate ko field engineers aur internal teams ke saath regularly communicate karna hoga.
Candidate ko technical problem ko clearly samajhna aur solution ko simple way mein explain karna aana chahiye.
English communication ke saath professional communication style bhi helpful rahega.
IT Skills Required
Job posting ke according candidate ko excellent IT skills ke saath following tools ka knowledge hona chahiye:
MS Excel
Excel ka use MIS generation, data management aur reporting ke liye ho sakta hai.
Basic Excel skills mein:
- Data entry
- Sorting
- Filtering
- Tables
- Basic formulas
- Formatting
- Reports
ka knowledge helpful rahega.
MS Word
Word ka use documentation, reports aur technical documents ke liye kiya ja sakta hai.
Android
Android knowledge bhi required profile ka part hai. Candidate ko Android smartphones/devices ke basic operation aur troubleshooting ka knowledge hona helpful ho sakta hai.
Team Player
Technical Support mein candidate ko ek team ke saath kaam karna hota hai.
NOC team, field engineering team, technical team aur management ke beech coordination important ho sakta hai.
Isliye candidate ko team members ke saath properly communicate karna aur problems ko collectively solve karna aana chahiye.
Calm and Mature Approach
Job description mein candidate ke liye calm, mature and able to handle difficult situations hone ki requirement di gayi hai.
Technical support mein kabhi-kabhi urgent issues, network problems, device failures ya customer-related technical problems aa sakti hain.
Aise situations mein candidate ko panic karne ke bajay problem ko step-by-step analyze karna chahiye.
High Energy and Self Motivated
Company aise candidates ki requirement kar rahi hai jo energetic aur self-motivated hon.
Technical Support role mein continuous learning aur problem-solving ki requirement ho sakti hai.
Freshers ke liye yeh important hai ki woh new systems, IoT devices, networking concepts aur company processes ko quickly learn karne ke liye ready rahen.
Salary
Job posting ke according salary:
₹2,25,000 – ₹3,25,000 per year
Annual package ka approximate monthly equivalent:
₹18,750 – ₹27,083 per month
Actual salary structure company ke CTC, deductions, PF aur other components par depend karega.
Job ke benefits mein:
- Health Insurance
- Paid Sick Time
- Provident Fund (PF)
mentioned hain.
Fresher Candidates ke Liye Opportunity
Job type mein Fresher specifically mentioned hai.
Iska matlab experience na hone wale eligible candidates bhi apply kar sakte hain, provided they meet the qualification, batch, percentage and other requirements.
Computer, IT, E&C background wale freshers ke liye Technical Support aur IoT domain mein practical exposure develop karne ka opportunity ho sakta hai.
Interview Preparation Kaise Karein?
Agar aap is type ki Technical Support/IoT job ke liye interview prepare kar rahe hain, to following topics revise karein:
Computer Basics
- Hardware
- Software
- Operating System
- RAM
- ROM
- CPU
- Storage
Networking Basics
- IP Address
- LAN
- WAN
- Router
- Switch
- Modem
- DNS
- DHCP
- Internet
IoT Basics
- IoT kya hai?
- IoT device kya hota hai?
- Sensors kya hote hain?
- Wireless communication kya hai?
- IoT data kaise transmit hota hai?
Troubleshooting
- Internet not working
- Device offline
- Network issue
- Configuration problem
- Software issue
- Hardware issue
Excel
- Basic formulas
- Sorting
- Filtering
- Tables
- Data formatting
- Basic reports
Technical Support
- Ticket kya hota hai?
- TAT kya hota hai?
- Escalation kya hoti hai?
- NOC kya hai?
- Field engineer ko support kaise denge?
Resume Mein Kya Highlight Karein?
Eligible candidates ko apne resume mein relevant technical skills clearly mention karni chahiye.
For example:
Technical Skills:
- Computer Hardware & Software
- Basic Networking
- Troubleshooting
- MS Excel
- MS Word
- Android
- IoT Basics
- Testing & Debugging
- Technical Support
Agar candidate ne college mein networking, hardware, IoT, software testing ya technical support se related project kiya hai, to usse bhi resume mein clearly mention kiya ja sakta hai.
Important Eligibility Checklist
Apply karne se pehle candidate ko ye points check karne chahiye:
✅ B.Tech/Diploma in Computer or E&C
✅ 2025–26 batch requirement check karein
✅ Class XII mein 75% se above marks
✅ Good communication skills
✅ Basic/Good IT skills
✅ MS Excel knowledge
✅ MS Word knowledge
✅ Android knowledge
✅ Teamwork ability
✅ Problem-solving skills
✅ Full-time in-person work ke liye available
✅ Fresher candidates eligible
Conclusion
Yeh Technical Support/IoT job profile multiple technical activities ko combine karti hai. Is role mein wireless data modem configuration, IoT support, NOC-based field engineering support, ERP provisioning, MIS reporting, testing, debugging, technical training aur ticket resolution jaise responsibilities shamil hain.
B.Tech ya Diploma in Computer/E&C background wale eligible freshers ke liye job posting mein ₹2.25 lakh se ₹3.25 lakh annual salary mention ki gayi hai. Saath hi health insurance, paid sick time aur Provident Fund jaise benefits bhi listed hain.
Candidates ko apply karne se pehle company ke official job posting mein eligibility, location, application process, batch requirement aur salary structure ko verify karna chahiye.
Agar aap Technical Support, IoT, NOC ya IT Support field mein career start karna chahte hain, to networking, troubleshooting, Excel, hardware/software basics aur communication skills par preparation karna useful rahega.
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