Technical Support Engineer Jobs in Hyderabad 2026 – Hardware & Software Support | ₹25,000–₹45,000/Month
Are you an experienced IT or Technical Support professional looking for a new opportunity in Hyderabad? A Technical Support Engineer position is available for candidates with strong knowledge of hardware, software, networking, Windows troubleshooting, and international voice support.
This position is suitable for professionals with 2–3+ years of relevant technical support experience. Freshers are not eligible for this opportunity.
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| Technical Support Engineer Jobs Hyderabad 2026 | ₹25K–₹45K |
Technical Support Engineer Job Details
| Job Details | Information |
|---|---|
| Job Role | Technical Support Engineer |
| Experience | 2–3+ Years |
| Location | Hyderabad, Telangana |
| Job Type | Full-Time |
| Work Location | In Person |
| Salary | ₹25,000 – ₹45,000 per month |
| Voice Process | International Inbound Voice |
| Shift | Rotational / Night Shifts if required |
| Freshers | Not Eligible |
| English | Required |
Job Overview
The company is looking for an experienced Technical Support Engineer who can handle both hardware and software-related technical issues.
The selected candidate will be responsible for troubleshooting customer problems, providing technical assistance, handling international inbound calls, and delivering professional customer support.
Candidates should have excellent communication skills and the ability to diagnose technical problems systematically and provide clear solutions.
Key Responsibilities
The Technical Support Engineer may be responsible for:
- Troubleshooting desktop and laptop hardware issues.
- Installing and configuring printers and peripherals.
- Troubleshooting hardware failures and connectivity problems.
- Installing and troubleshooting device drivers.
- Diagnosing software and operating system issues.
- Supporting Windows operating systems.
- Installing and configuring applications.
- Troubleshooting login, performance, and connectivity issues.
- Handling international inbound customer calls.
- Understanding customer problems and providing appropriate technical solutions.
- Performing basic network diagnostics.
- Documenting customer issues in ticketing/helpdesk systems.
- Following professional telephone etiquette.
- Working independently and as part of a technical support team.
Hardware Support Skills
Candidates should have practical knowledge of:
- Desktop and laptop troubleshooting
- Computer hardware components
- Printers and peripheral devices
- Printer installation and configuration
- Hardware failure diagnosis
- Connectivity troubleshooting
- Driver installation and troubleshooting
- Peripheral device troubleshooting
Networking Skills
The candidate should have basic to intermediate networking knowledge, including:
- TCP/IP
- IP addresses
- DNS
- DHCP
- LAN/WAN
- Internet connectivity
- Wi-Fi troubleshooting
- Routers
- Modems
- Switches
- Ping and basic network diagnostics
- IP configuration and connectivity checks
Software & Windows Support
Candidates should have good working knowledge of Windows OS and common troubleshooting procedures.
Required knowledge includes:
- Windows troubleshooting
- Software installation
- Application configuration
- Application troubleshooting
- System settings
- Device Manager
- Drivers
- Login issues
- Connectivity problems
- Performance-related issues
- Remote troubleshooting/support tools
Knowledge of remote support tools can be an added advantage.
Customer Support Requirements
Since the role involves international inbound voice support, candidates should have:
- Excellent spoken English.
- Strong verbal and written communication skills.
- Good active listening skills.
- Professional telephone etiquette.
- Customer-focused approach.
- Ability to understand and resolve technical issues.
- Ability to explain technical solutions clearly.
- Ability to accurately document customer interactions.
Eligibility Criteria
Candidates should meet the following requirements:
- 2–3+ years of experience in Technical Support or IT Support.
- At least 2 years of computer hardware experience.
- Previous hands-on technical support experience is required.
- International inbound voice support experience is preferred/mandatory according to the requirement.
- Good English communication skills.
- Strong troubleshooting and problem-solving abilities.
- Willingness to work rotational or night shifts when required.
- Candidates based in Hyderabad are preferred.
- Freshers are not eligible.
Salary
The advertised salary for this Technical Support Engineer position is:
₹25,000 – ₹45,000 per month
The final salary may depend on the candidate's experience, skills, interview performance, and company policies.
Benefits
The position offers benefits that may include:
- Health Insurance
- Leave Encashment
- Provident Fund (PF)
Work Location
Hyderabad, Telangana
The job is advertised as an in-person position, so candidates should be prepared to work from the designated workplace.
Who Can Apply?
This opportunity is suitable for:
- Technical Support Engineers
- IT Support Engineers
- Desktop Support Engineers
- Hardware Support Engineers
- Computer Hardware Professionals
- IT Helpdesk Professionals
- Technical Support Executives
- Professionals with international voice support experience
Freshers and candidates without relevant technical support experience should not apply.
How to Prepare for the Interview
Candidates should revise important topics such as:
- Computer hardware troubleshooting
- Windows troubleshooting
- Printer troubleshooting
- Driver installation
- TCP/IP
- DNS and DHCP
- IP configuration
- Ping and network diagnostics
- LAN/WAN concepts
- Wi-Fi troubleshooting
- Customer handling
- International voice support
- Ticketing/helpdesk systems
- Common Windows errors
- Basic troubleshooting methodology
Final Words
This Technical Support Engineer opportunity is suitable for experienced IT professionals who have strong hardware and software troubleshooting skills and can confidently handle international customers over inbound voice calls.
Candidates with 2–3+ years of experience, good English communication, and knowledge of Windows, hardware, networking, and technical support can consider applying.
Important: Freshers are not eligible for this position, and candidates should verify the employer, job location, salary, and hiring process before sharing personal information or attending an interview.
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