Software Support Jobs in Mangalore 2026 – Salary ₹3.75 Lakh+ Per Year

 

Software Support Job in Mangalore – ₹3.75 Lakh+ Per Year

About the Job

A UK-based company is hiring a Software Support professional for its fully office-based team in Bunts Hostel Circle, Mangalore. This is a customer-focused role involving software troubleshooting, user support, issue reporting, and coordination with product and development teams.

Software Support Jobs in Mangalore 2026 – Salary ₹3.75 Lakh+ Per Year

The role is suitable for candidates who have good communication skills, problem-solving ability, attention to detail, and an interest in software support. Coding knowledge is not required.

Job Details

• Job Role: Software Support
• Job Type: Full-time
• Location: Bunts Hostel Circle, Mangalore
• Work Mode: In Person
• Salary: From ₹3,75,000 per year
• Working Hours: 9:00 AM – 5:30 PM IST
• Language: Fluent English required

Key Responsibilities

• Act as the first point of contact for software-related questions and issues.
• Investigate and troubleshoot problems reported by users.
• Escalate complex issues to the technical team with clear information.
• Work with product and development teams to communicate user feedback.
• Maintain documentation and records of known issues.
• Support the rollout of new software features.

Required Skills

• Strong problem-solving skills.
• Good attention to detail.
• Clear communication with technical and non-technical users.
• Previous experience in software support, helpdesk, or a similar role.
• Focus on software quality and user experience.
• Willingness to learn and understand a complex product.

Nice to Have

• Experience with SaaS products.
• Experience with social care systems.
• Basic understanding of how software is developed and delivered.
• Coding experience is not mandatory.

Why Join?

• Opportunity to work on a meaningful product that helps improve people's quality of life.
• Friendly and collaborative work environment.
• Modern office in Bunts Hostel Circle, Mangalore.
• Work regular India office hours rather than UK working hours.

Application Question

Applicants may be asked:

“Briefly outline why you're interested in this role.”

Candidates should provide a short and genuine answer explaining their interest in software support, customer service, troubleshooting, and the opportunity to work with the company.

Salary & Work Location

Salary: From ₹3,75,000 per year
Location: Bunts Hostel Circle, Mangalore
Work Mode: Fully office-based
Working Hours: 9:00 AM – 5:30 PM IST