Customer Support Executive Jobs in Nagpur – Up to ₹60,000 Per Month
Are you looking for a Customer Support Executive job in Nagpur with a good salary and an opportunity to work with US customers? An automotive business serving customers in the United States is hiring candidates for a customer support role based at its Nagpur office.
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| Customer Support Jobs in Nagpur 2026 | Salary Up to ₹60,000 |
The selected candidate will communicate with American mechanics and vehicle owners through calls, live chats, and emails during US working hours.
Job Overview
- Job Role: Customer Support Executive
- Industry: Automotive / Customer Support
- Location: Nagpur, Maharashtra
- Work Mode: Work From Office
- Employment Type: Full-Time
- Salary: Up to ₹60,000 per month
- Shift: Night Shift
- Working Hours: Approximately 6:30 PM to 3:30 AM IST
- Customers: US Customers
About the Role
In this role, you will provide customer support to customers in the United States. Your primary responsibilities will include handling inbound calls, live chats, and emails.
Most customers will be American mechanics and vehicle owners, so candidates must be comfortable understanding American accents and communicating clearly in English.
You should be able to speak clear, neutral English at a natural pace and understand customers without needing frequent repetition.
Responsibilities
The selected candidate will be responsible for:
- Handling inbound calls from US customers.
- Responding to live customer chats.
- Replying to customer emails professionally.
- Helping customers with orders and shipping-related questions.
- Answering product-related questions.
- Understanding customer requirements and providing appropriate assistance.
- Learning about the company's automotive products.
Automotive experience is not required. The company will provide training on the products.
Eligibility and Requirements
Candidates applying for this position should have:
- Excellent spoken English.
- Clear and neutral English pronunciation.
- Ability to understand American callers easily.
- Good communication skills.
- Good typing speed.
- Strong written English skills.
- Ability to communicate professionally with customers.
- Willingness to work permanently in the night shift.
The company specifically requires candidates to have a strong level of spoken English because the role involves regular communication with US customers.
Work Schedule
This is a permanent night-shift position.
The approximate working hours are:
6:30 PM to 3:30 AM IST
Candidates should apply only if they are comfortable working these hours on a permanent basis.
Salary
The salary offered for this position is:
💰 Up to ₹60,000 per month
The actual salary may depend on the candidate's skills, experience, and selection process.
Voice Recording Requirement
The recruitment process includes a mandatory 1–2 minute voice recording.
After submitting the application, candidates will be asked to record a short introduction about themselves.
The voice recording is an important part of the screening process because the company needs to evaluate the candidate's spoken English and communication ability.
No voice recording means no interview.
Candidates who are not comfortable submitting a voice recording should not apply.
Work Location
📍 Nagpur, Maharashtra
This is an in-person / work-from-office position. Candidates should be able to work from the company's Nagpur office.
Who Should Apply?
This opportunity may be suitable for candidates who:
- Have excellent spoken English.
- Can understand American accents.
- Are comfortable speaking with international customers.
- Have good typing and written communication skills.
- Are comfortable working night shifts.
- Want to build a career in customer support.
- Are willing to learn automotive products through company training.
Important Points Before Applying
Before applying, make sure that:
✅ You can communicate confidently in English.
✅ You can understand American customers.
✅ You are comfortable with the 6:30 PM–3:30 AM shift.
✅ You can work from the Nagpur office.
✅ You are willing to submit the mandatory voice recording.
✅ You have good written English and typing skills.
How to Apply
Interested candidates can submit their application through the company's application process.
After applying, candidates will be asked to provide a 1–2 minute voice recording introducing themselves.
The recording is mandatory for all applicants and will be used as part of the initial screening process.
📢 Apply Now
Interested candidates should check the complete application details and submit their application through the relevant job application page.
Note: Candidates should verify the job details, employer information, salary, and application process before submitting personal documents.

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